Welcome to Metro's online Lost & Found system

There are two ways to report a lost item to Metro:

Tips to recover lost items:

Be ready to provide a detailed description or a unique characteristic of an item.
Jotting down the following information can help:
- Bus route number (ex: Line 2/302)
- Bus or train car number
- Train line
- Station name
- Date, time of day and direction of travel

Online

Use online system to report a lost item.

	Tell us about your lost your item.
	Once you submit information about the lost item online, it will be entered into our database.
	You will receive a reference number to use for inquiries regarding your lost item.

In Person

You can also report your lost item in person.

Metro Lost & Found.
Heritage Square Station
3571 Pasadena Ave.
Los Angeles, CA 90031
(323) 937-8920 (Information Only).

Hours: Monday - Saturday 9:00 am - 5:00 pm. Closed for lunch 1-2 p.m.
For more information visit http://metro.net/customercenters

Please wait three (3) business days for recovered lost items to be delivered to Lost and Found. You must provide valid photo identification to claim your item.

* Date and time of incident


Bus Line Number or Rail Line (example: Bus line 487 or Red Line)

Bus or Rail Vehicle Number

* Location where incident occurred


* Incident Details:

Claim Number:
Description:
First Name:
Last Name:
Cash Amount:
Category:
Sub-category:
Brand:
Color:
Date of Incident:
Time of Incident:
Bus (or Rail) Line:
Bus Number:
Street Name:
Phone Number:
City:
Address:
Zip:
State:
Email:
Incident Details:
Thank you for submitting your information. A Lost and Found customer service agent will search the database for matching found items. If a match is found, you will be contacted by email or phone to verify that it is your item.

Welcome to Metro's online Lost & Found system

Online

In Person

1 - part a of 3: What type of item did you lose?

Please select your lost item

1 - part b of 3: A few more details?

Please provide more details about your lost item. Select a sub-category that describes your lost item

* Required information

2 of 3: When did you lose your item?

Please provide incident information.

* Required information

3 of 3: Please provide your contact information?

Please provide your contact information.

* Required information

Contracted Line

The Line is not a METRO line

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